Last updated: June 2025
Welcome to CFAFO! Please read these Terms and Conditions carefully before using our website, mobile application, and services. By accessing or using CFAFO, you agree to be bound by these Terms. If you do not agree, please do not use the Platform.
1. About CFAFO
CFAFO is a technology platform that connects restaurants, customers, and delivery partners to enable online ordering, delivery, and related services.
2. Eligibility
By using CFAFO, you confirm that:
You are at least 18 years old or are legally allowed to enter into contracts.
You have the authority to bind any business or organization you represent.
Restaurants must have all required licenses and comply with applicable food safety regulations.
3. Restaurant Partner Responsibilities
If you register as a restaurant partner, you agree to:
Provide accurate and up-to-date information during registration.
Maintain valid licenses (e.g., FSSAI, GST).
Prepare orders accurately and in a timely manner.
Ensure food packaging meets hygiene and safety standards.
Update menu items, prices, and availability as needed.
Cooperate with CFAFO for order fulfillment and issue resolution.
4. Commission and Payment Terms
CFAFO charges a commission fee on each order. The applicable rate will be outlined in your agreement.
Payments will be settled weekly to the registered bank account.
Taxes, deductions, or adjustments will be processed as per applicable laws.
CFAFO is not liable for delays caused by banking channels or technical issues beyond our control.
5. Orders and Cancellations
Once a customer places an order, it must be fulfilled unless there are unavoidable circumstances (e.g., stock unavailability).
Repeated cancellations may result in penalties or suspension.
CFAFO reserves the right to cancel orders in case of suspected fraud or operational concerns.
6. Data Privacy
By using the Platform, you agree to CFAFO’s Privacy Policy.
CFAFO collects and uses your data to provide and improve services.
We take reasonable measures to protect your information, but you acknowledge that no system is entirely secure.
7. Intellectual Property
All content on the Platform, including text, graphics, logos, images, and software, is the property of CFAFO or its licensors.
You may not copy, modify, distribute, or use any content without prior written consent.
8. Limitation of Liability
To the fullest extent permitted by law:
CFAFO is not liable for indirect, incidental, or consequential damages.
CFAFO’s total liability for any claims arising under these Terms will not exceed the total commissions paid by you to CFAFO in the preceding three months.
9. Termination
CFAFO may suspend or terminate your access to the Platform if you violate these Terms or applicable laws.
You may also terminate your account by notifying us in writing.
10. Changes to Terms
CFAFO reserves the right to modify these Terms at any time. We will notify you of any material changes by updating the date at the top of this page or via email. Continued use of the Platform after changes means you accept the updated Terms.
11. Governing Law
These Terms are governed by the laws of the jurisdiction in which CFAFO operates. Any disputes will be subject to the exclusive jurisdiction of the competent courts.
12. Contact Us
If you have questions about these Terms, please contact our support team at:
Email: support@cfafo.com
Phone:
Address:
Effective Date: March 10, 2025