Help And Support

Help and Support

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Partner Onboarding

Partnering with CFAFO is quick and easy. Simply visit our Partner with CFAFO page and fill out the registration form with your restaurant details. Our team will review your application and get in touch with you for further steps.Once approved, you’ll be able to start receiving orders, track your sales, and grow your business with CFAFO’s powerful platform.

Partnering with CFAFO offers multiple benefits, including:
  • Increased visibility: Reach a larger audience of food lovers.
  • Boosted sales: Get more orders through online delivery.
  • Real-time insights: Track your restaurant’s performance with detailed analytics.
  • Marketing support: Leverage CFAFO’s promotional campaigns to enhance your brand.

A: To onboard your restaurant with CFAFO, you’ll need the following documents:
  • FSSAI License copy
  • Restaurant menu
  • Bank details
  • GSTIN (if applicable)
  • PAN card copy

The activation process typically takes 24-48 hours after document verification. Once your details are approved, your restaurant will go live on CFAFO, and you can start receiving orders.

Yes, CFAFO charges a small commission fee on each order placed through the platform. The commission varies based on the location, restaurant type, and agreement terms. For detailed information, you can contact the CFAFO partner support team.

Legal Policy

Your restaurant must have a valid FSSAI license. You should provide authentic and up-to-date documents (e.g., GSTIN, PAN card, bank details). Your restaurant must comply with local food safety and hygiene standards. CFAFO reserves the right to reject or suspend any partnership application that does not meet the eligibility requirements.

CFAFO charges a commission fee on each order, which will be clearly mentioned in your agreement. Payments will be settled weekly into the registered bank account. Any applicable taxes or deductions will be adjusted during the settlement. CFAFO is not responsible for any bank-related delays in payments.

Once your restaurant is live, you are responsible for timely order preparation and quality packaging. Delayed or canceled orders due to the restaurant’s fault may impact your ratings. CFAFO reserves the right to suspend or penalize restaurants with repeated complaints regarding order quality or delays. You must ensure the availability of the items listed on the menu.

CFAFO collects and uses your restaurant data solely for service and promotional purposes. Your information will be securely stored and will not be shared with third parties without your consent. You are responsible for maintaining the confidentiality of your CFAFO partner account.

FAQs

Yes, you can easily update your menu and pricing through the CFAFO Partner Dashboard. You can add new dishes, modify existing ones, and adjust pricing in real time. Changes will reflect on the platform within a few minutes.

A: CFAFO provides a dedicated partner dashboard where you can: Monitor order volume and sales trends. Check customer ratings and reviews. Analyze detailed insights and reports to optimize your business performance.

: If you encounter any issues with orders or payments, you can: Reach out to the CFAFO Partner Support Team for assistance. Use the Help & Support section in your partner dashboard. Contact us via email or phone for quick resolutions.

A: Yes, you can temporarily deactivate or pause your restaurant if you are unable to fulfill orders (e.g., for maintenance or special occasions). Simply go to the CFAFO Partner Dashboard and select the option to temporarily deactivate. You can reactivate it anytime when you are ready to resume services.